Welcome to Heatherlea, your natural destination for wildlife!
Birding & Wildlife Holidays in Scotland and Worldwide
Heatherlea are your natural choice! We specialise in friendly holidays to see birds and mammals in the wild. Our fully inclusive tours include comfortable en-suite hotel accommodation, all food, transport and the services of top quality experienced Leaders. Everything you need!
GOING FORWARD WITH HEATHERLEA - updated 23 September 2020
We know how vital it is for all our guests and staff to feel safe whilst with Heatherlea. In response to Covid19, we have revisited our practices and procedures to make sure we deliver high standards of service at all times. Our operating procedures have been guided by advice from the Scottish and UK Governments, as well as from Wild Scotland (the trade association for activity and nature-based operators in Scotland).
We are ready to run holidays around the world, and many tours are already full or close to capacity. As situations develop we will of course be flexible. Should any tour be cancelled by us for any reason, you are entitled to a full refund or transfer to another departure. With the help of our local agents and friends, we have new practices to modernise for the ‘new normal’, a vitally important development to the Heatherlea service.
To summarise the key points:
* Should we feel a tour is at risk before your balance payment is due, we will contact you to chat through the options.
* If we have to cancel a tour due to FCO or UK/Scottish Government Travel Advice, we will either refund you in full within 14 days, or transfer to a different departure. This applies to all tours, anywhere in the world. (Please note that if you cancel your holiday before we officially cancel a tour, our booking conditions will apply, though you may be able to claim back our cancellation charge from your insurer).
Welcome back to Scotland's wide-open spaces!
We are pleased to confirm Mountview Hotel has earned the accreditation 'We're Good to Go', and our home in beautiful Nethy Bridge is now open, though restricted to the exclusive use of our birding clients. As many of you know, our Hotel is small and very private. With three large public rooms, and extensive covid precautions in place, we will keep the building secure for our clients and staff. Our Restaurant is closed to non-birding clients until further notice. We are also in arrangement with partner hotels throughout the region to extend covid precautions wherever you travel with us. Read our detailed precautions for both hotel and field operations.
Our first tour after lockdown drew this comment from Ms AB: 'Thank you so much for a most enjoyable Short Break. The organisation and thought put into making this trip safe both in the hotel and while out birding was exceptional. Sanitiser always available, socially distanced dining and small group size all contributed to our being able to relax and enjoy ourselves. I thoroughly recommend joining Heatherlea for a trip to remember in this time of the "new normal". Sincere thanks to Mark for his guiding, Emma and Fleur for answering all our questions, housekeeping for looking after us and for all the lovely food. You have an exceptional team Kevin. See you in May 2021, best wishes and virtual hugs!'.
As part of our re-opening preparations, Heatherlea held an open-air Team Meeting on Thursday 13th August, and were delighted to welcome Edward Mountain, Member of the Scottish Parliament, to Mountview Hotel on Friday 14th August. Mr Mountain took a great interest in Heatherlea, and said:
“I'm delighted to see Heatherlea and Mountview Hotel resume operations in a covid-responsible manner, and to meet so many of their friendly and capable team today. Whether it is wildlife watching or exploring the great outdoors, our region is ensuring safe tourism can happen so that visitors can return with peace of mind. I am passionate about supporting the recovery of our tourism sector in the Highlands and I will continue to press the Scottish Government to address the challenges Highland tourism businesses face.”
In Scotland, Heatherlea have a wealth of holiday choice both here at Mountview and around the Highlands and Islands, please contact us for up-to-the-minute status of all departures. Until further notice, our minibuses will carry a maximum of five passengers each, with everyone guaranteed a free seat next to them. Read the detail in our latest ENews, or go directly to our 'Self-Drive', ‘Short Breaks’ and ‘Birders Blast’ pages to see our ‘welcome back’ special prices!
If you are booked on a tour here in Scotland during 2020, please continue as normal unless we contact you, by making your balance payment when due, and rest assured if we need to cancel, then your money will be protected 100% by either re-allocation or refund. Should you be unable to attend a UK holiday which has not been cancelled by Heatherlea, our normal terms and conditions apply, though we will be sympathetic and try to reallocate your booking if we can. You may be able to claim back our cancellation charge from your insurer.
NEW! The HEATHERLEA Five-Year Holiday Planner
Our clients are planning ahead more than ever before. To help, we are delighted to introduce our ‘Five-year Holiday Planner’ (available in September). This allows you to construct a personal forward diary of Heatherlea holidays, which you can reserve without initial obligation for tours more than one year ahead. When the holiday is one year ahead, or earlier should it become full, you will be invited to pay a deposit in the normal way to secure your booking. Additions, changes and developments to the Planner will be advised every month, so you are fully up to date.
Heatherlea fully intend to forge into the future stronger than ever. Our motto is 'thrive', not 'survive'! We look forward to taking you birding again!
Kevin, Caryl and all the Heatherlea Team